Configuration
After provisioning your TIDALBAY tenant, configure these key settings to match your organization's security policies and requirements.
Tenant Settings
Navigate to Admin → Settings to configure your tenant:
General
| Setting | Description | Default |
|---|---|---|
| Organization Name | Displayed in dashboards and reports | From signup |
| Time Zone | Used for reports and scheduled actions | UTC |
| Date Format | Date display format across the platform | YYYY-MM-DD |
| Default Language | UI language for the admin dashboard | English |
Scoring Configuration
| Setting | Description | Default |
|---|---|---|
| Initial Score | Score assigned to new employees | 75 |
| Score Range | Minimum and maximum score values | 0–100 |
| Decay Half-Life | Time for events to lose 50% of impact | 90 days |
| Recovery Cap | Maximum recovery points from positive actions | +30 |
| Clean Streak Bonus | Points awarded per clean streak period | +5 per 30 days |
Score Recalculation
Changing scoring configuration affects new events only. Use the "Recalculate All Scores" button to apply changes retroactively.
Notification Settings
Configure how and when TIDALBAY sends notifications:
- Email notifications: Configure sender address and templates
- Slack integration: Connect your Slack workspace for channel and DM notifications
- Microsoft Teams: Connect via webhook for Teams notifications
- Digest frequency: Set daily, weekly, or real-time digest preferences
Employee Portal Settings
Control what employees see in their portal:
- Portal enabled: Toggle the employee-facing portal on or off
- Score visibility: Show numerical score, band only, or hide entirely
- Event details: Show specific events or generalized categories
- Disputes: Allow employees to dispute events that affected their score
- Peer comparison: Show anonymized department averages
See Employee Portal documentation for detailed configuration options.
Data Retention
| Data Type | Retention Period | Configurable |
|---|---|---|
| Security events | 12 months | Yes (6–36 months) |
| Score history | Duration of subscription | No |
| Audit logs | 24 months | Yes (12–84 months) |
| Training records | Duration of subscription | No |
API Configuration
Manage API access in Admin → Settings → API:
- API keys: Create and manage API keys with scoped permissions
- Rate limits: View and request rate limit increases
- Webhook endpoints: Configure outbound webhook destinations
- IP allowlisting: Restrict API access to specific IP ranges (Enterprise)
Environment Separation
Enterprise customers can create separate sandbox environments for testing rule changes and integration configurations before deploying to production.