Making Human SecurityMeasurable and Actionable

After more than fifteen years leading operations at managed service and cybersecurity companies—scaling platforms, integrating acquisitions, and building security-as-a-service offerings—our founder Todd Mitchell kept running into the same problem: despite massive investments in tooling, human error remained the top driver of breaches. Phishing attacks succeeded. Credentials were compromised. Security training was treated as a checkbox.

The existing solutions were static—annual training modules, periodic phishing simulations, and compliance reports that gathered dust. But threats evolve daily. Having seen the gap firsthand while running SOCs and service desks at organizations like Electric, WebPros, Connectria, and Dataprise, Todd founded TIDALBAY to bring an operational, data-driven approach to human security.

TIDALBAY aggregates signals from across the security stack to calculate real-time human risk scores—giving organizations the visibility and automation they need to proactively address human security risks before they become breaches. It's the platform Todd wished he'd had at every company he operated.