Employee Portal & Score Visibility

TIDALBAY supports full transparency by giving employees visibility into their own security scores. The Employee Portal helps employees understand, monitor, and improve their security posture.

Enabling the Employee Portal

The Employee Portal is disabled by default. To enable it:

  1. Navigate to Admin → Settings → Employee Portal
  2. Toggle Enable Employee Portal
  3. Configure visibility settings (see below)
  4. Click Save
SSO Integration
When SSO is configured, employees access the portal through your organization's identity provider. No separate credentials are needed.

What Employees See

The Employee Portal displays the following information (each can be individually enabled or disabled):

Score Dashboard

  • Current Score: The employee's numerical security score (0–100)
  • Score Band: The risk band (Green, Yellow, Orange, Red, Critical)
  • Score Trend: A chart showing score changes over the past 90 days
  • Peer Comparison: How the employee's score compares to the department average (anonymized)

Contributing Factors

Employees can see which events contributed to their score:

  • Positive events: Training completions, phishing reports, clean streaks
  • Negative events: Phishing clicks, MFA changes, policy violations
  • Time decay: How older events are losing impact over time
Privacy
Event details can be configured to show varying levels of detail. For example, you can show "Email security event" instead of "Clicked phishing simulation link" to reduce stigma while still providing actionable insight.

Improvement Actions

The portal shows employees what they can do to improve their score:

  • Assigned training modules with completion status
  • Recommended security actions (enable MFA, update password, etc.)
  • Time-based recovery projections

Visibility Configuration

SettingDescriptionDefault
Show numerical scoreDisplay the exact score numberOn
Show score bandDisplay the risk band label and colorOn
Show score historyDisplay the score trend chartOn
Show event detailsDisplay specific events affecting the scoreOn
Show peer comparisonShow anonymized department averageOff
Allow disputeLet employees dispute specific eventsOff

Score Disputes

When disputes are enabled, employees can flag events they believe are incorrect:

  1. Employee clicks Dispute on a specific event
  2. Employee provides a reason for the dispute
  3. Security team reviews the dispute in Admin → Disputes
  4. If approved, the event is removed and the score is recalculated
Dispute Limits
By default, employees can submit up to 3 disputes per month. This can be configured in the Employee Portal settings.

Notifications

Employees can receive notifications about their score:

  • Band change alerts: When their score moves to a different band
  • Training assignments: When new training is assigned based on score
  • Score recovery: When their score improves to a better band

Next Steps