Security You Can Trust
TIDALBAY is built with security at its core. We protect your data with the same rigor we help you protect your employees.
Data Encryption
Your data is protected with industry-leading encryption standards
Encryption at Rest
All data encrypted using AES-256 encryption with customer-managed keys (BYOK) available.
Encryption in Transit
TLS 1.3 for all data in transit with certificate pinning for mobile applications.
Field-Level Encryption
Sensitive PII fields are individually encrypted for additional protection.
Access Control
Granular controls to ensure only authorized access
Multi-Factor Authentication
MFA required for all administrative access with support for hardware security keys.
Single Sign-On
SAML 2.0 and OIDC SSO integration with all major identity providers.
Role-Based Access Control
Granular permissions with principle of least privilege enforced at every level.
IP Allowlisting
Restrict access to your TIDALBAY tenant from approved IP addresses only.
Infrastructure Security
Enterprise-grade infrastructure with high availability
Multi-Region Deployment
Data residency options with deployments in US, EU, and APAC regions.
99.99% SLA
Enterprise SLA with multi-AZ deployment and automatic failover.
Tenant Isolation
Complete data isolation between tenants with dedicated database instances.
Continuous Backup
Point-in-time recovery with 35-day retention and cross-region replication.
Audit & Monitoring
Complete visibility and accountability for all actions
Immutable Audit Logs
Complete audit trail of all actions with tamper-proof logging.
SIEM Integration
Export security logs to your SIEM for centralized monitoring.
Regular Penetration Testing
Quarterly penetration tests by third-party security firms.
Vulnerability Management
Continuous vulnerability scanning with SLA-based remediation.
Compliance & Certifications
TIDALBAY meets the most stringent compliance requirements
SOC 2 Type II
Annual SOC 2 Type II audits covering Security, Availability, and Confidentiality.
GDPR Compliance
Full GDPR compliance with data residency options and right-to-deletion support.
HIPAA Compliance
BAA available for healthcare customers with HIPAA-compliant data handling.
CCPA Compliance
California Consumer Privacy Act compliance with data access and deletion support.
Security Documentation
Request access to our security documentation and compliance reports
SOC 2 Type II Report
Annual third-party audit report covering Trust Services Criteria.
Penetration Test Summary
Executive summary of most recent third-party penetration test.
Security Whitepaper
Detailed overview of TIDALBAY security architecture and controls.
Data Processing Agreement
Standard DPA for GDPR compliance.
Business Associate Agreement
Standard BAA for HIPAA-covered entities.
Have Security Questions?
Our security team is available to answer your questions and provide documentation for your security review process.